Help, Advice & Wellbeing

If you are currently overwhelmed, feel that you need some help, or would like some advice to support someone else, you will find a list of services below that can listen and support you through difficult times.


If you are concerned that you are developing a mental health problem you should seek the advice and support of your GP as a matter of priority.

If you feel at any point that you are unable to keep yourself safe and are in immediate danger, call 999 and ask for an ambulance. If you are a young person, you can tell an adult you trust and ask them to call 999. You can also go straight to your local accident and emergency (A&E) department to explain your situation so that they can support you.

  • You can contact a Samaritan:

    Other ways of listening are currently in development, for more information visit www.samaritans.org

  • NHS 111 can help if you think you need medical help right now.

    You can get help from NHS 111:

    -by using 111 online

    -in the NHS App

    -by calling 111

    For more information, visit 111.nhs.uk

  • Anyone of any age, who is a resident in the UK, can text the service on 85258 for support.

    For more information, visit giveusashout.org

  • Campaign Against Living Miserably offers telephone support and webchat services for people in the UK aged 15+.

    Call 0800 585 858

    Webchat can be accessed via a link at top of their homepage

    Please be aware that both services are available 7 days per week between 5pm and midnight


    For more information and to access a range of helpful online guides visit www.thecalmzone.net

  • Childline is a national service that offers online resources, toolbox, 1:1 confidential support, messageboard and webchat.

    Support line 0800 1111

    Email support by creating a confidential account using this link.

    Webchat with a counsellor using this link

    Access message boards using this link

    To access support visit ww.childline.org.uk

  • Kooth gives online 1:1 support, has a lot of online wellbeing resources created especially for young people including an anonymous forum.

    Visit the Kooth website to find out morehand access services www.kooth.com

  • The Mix is the UK’s leading support service for young people. We are here to help you take on any challenge you’re facing - from mental health to money, from homelessness to finding a job, from break-ups to drugs. Talk to us via our online community, on social, through our free, confidential helpline or our counselling service.

    For more information visit www.themix.org.uk

  • PAPYRUS Prevention of Young Suicide is the UK charity dedicated to the prevention of suicide and the promotion of positive mental health and emotional wellbeing in young people. Personal support and downloadable resources.

    HOPELINE247: 0800 068 4141

    Text: 07786 209697

    Email: pat@papyrus-uk.org

    For more information visit www.papyrus-uk.org

  • Students Against Depression provides students with the resources to help find a way forward by offering advice, information and guidance to those affected by low mood, depression and suicidal thinking and the people who care about them.

    Visit their website www.studentsagainstdepression.org

  • For anyone, anywhere in the country, at any point in their journey. Switchboard can discuss anything related to sexuality and gender identity. Whether it’s sexual health, relationships or just the way you’re feeling.

    Telephone support 10am-10pm every day: 0300 330 0630

    Email hello@switchboard.lgbt (they aim to respond within 5 days)

    Webchat accessible through the Switchboard website.

    For more information visit switchboard.lgbt

  • Rehab 4 Addiction is an advisory and referral service for people who suffer from alcohol, drug and behavioural addiction.

    To access support visit ww.rehab4addiction.co.uk

  • MIND provides advice and support on mental health including a range of online guides and crisis resources.

    Infoline from 9am-6pm weekdays: 0300 123 3393

    For more information visit www.mind.org.uk

  • SANE offers non-judgemental, confidential and compassionate emotional support and guidance to anyone affected by mental illness, as well as carers and families.


    National helpline 4.30pm to 10.30pm 365 days a year on 0300 304 7000

    Online community accessible via the SANE website

    For more information visit www.sane.org.uk

  • Anna Freud is a charity that works in collaboration with children and young people, their families and communities and mental health professionals to transform children and families' mental health.

    For more information visit www.annafreud.org

    The charity also provides a message service for those feeling overwhelmed or struggling to cope

    If you need support, you can text AFC to 85258.

  • The Hub of Hope is the UK’s leading mental health support database. It is provided by national mental health charity, Chasing the Stigma and is provided for everyone, whether you require support yourself or need information and advice to support somebody you care about. As it provides local information, the service requires you to provide a postcode or city name so that the organisations it recommends are available for each user.

    To access the database visit the website hubofhope.co.uk